IALS Document Delivery Service is available to practitioners on a subscription basis. More information about our subscription scheme.
The service is staffed from 9.30am to 5.00pm, Monday to Friday, and we aim to deliver orders the same day, if received before 1pm.
Please note the 'within one hour' Express Service is no longer available.
How to place an order
How to place an order
To place an order, please use a general order form and send to email@example.com
Note that alternative forms are available if the item requested is for judicial proceedings or non-commercial purposes; judicial proceedings or non-commercial purposes
If you prefer to email details of your request, please include:
- A citation or details of the item required
- The recipient’s email address (if different from your own)
- A reference number (if required) for your invoice
Send your email order to firstname.lastname@example.org. Please include the judicial proceedings or non-commercial copyright exemption forms if applicable.
Please note that due to licensing agreements we cannot supply from or permit access to most subscription electronic resources and databases.
£30.00 flat fee, for each item supplied irrespective of method of delivery or destination and inclusive of any copyright fee payable (excludes items which attract a high copyright fee).
The Library reserves the right to charge higher prices for certain items where necessary to reasonably cover costs. For example, journal articles and legislation over 100 pages will be charged as one item per 50 pages.
Judicial Proceedings (JP) or Non-Commercial Purpose (NCP)
£19.62 per item if accompanied by a JP or NCP form.
High Copyright Fee
Certain items attract exceptionally high CLA fees. IALS is able to supply items from these titles if they are required for Parliamentary or Judicial Proceedings, non-commercial use or private study, at the standard rate, on receipt of a completed copyright declaration. Otherwise, we will check to see if you are happy to pay the higher fees before processing your order.
An item =
- A single law report
- A single journal article
- 1 chapter or part chapter from a book
- A single piece of original legislation
It is at the discretion of the Library to determine the charge for any material not included in the above list.
Transaction charges are billed at the beginning of the following month and exclude VAT where applicable.
Items will normally be delivered by email to CLA licence holders**.
Alternative Delivery Options
Delivery by fax, courier or post available on request. Items can also be collected from IALS.
**Important copyright update:
The Copyright Licensing Agency has amended IALS’s Document Delivery License so that from 1st October 2016, IALS will only be able to send PDF items over email to firms that have:
- A CLA Law Licence
- A CLA Multinational Law Licence
- Submitted a Judicial Proceedings or Non-commercial Purposes form with each order
If you do not have a CLA Law Licence or a CLA Multinational Law Licence and you have not submitted a judicial proceedings or non-commercial purposes form with your order then we can send items using one of the following methods at no extra cost:
- Collect at IALS
Further information about the CLA Licence is available on the CLA website: https://www.cla.co.uk/business/licences-for-law
Judicial Proceedings Form (PDF)
For the purposes of parliamentary or judicial proceedings and for use with high fee items.
NCP – Non-commercial Purpose (PDF)
For research for a non-commercial purpose or private study and for use with high fee items.
Annual subscription rates
Effective from 01 August 2017
UK firms, or UK offices of overseas firms, should include all FTE lawyers in all branch offices in the UK.
Overseas offices of overseas firms, and overseas offices of UK firms, should make separate application.
How to pay
Transaction charges are billed at the beginning of the following month and invoices will be emailed to customers. We include a transaction summary with the invoice showing details of each order. Please indicate whether you would like us to add your own reference or client number to the invoice when you make an order.
Contact the Document Delivery Service
For orders and enquiries:
Telephone: +44 (0)20 7862 5757
Fax: +44 (0)20 7862 5770
For anything else please email our Academic Services Manager email@example.com