Full report of the IALS Library Reader Satisfaction Survey for 2023 has now been published.  The library achieved an overall rating of 98.2%.

Read or download the full report here at: IALS Reader Satisfaction Survey 2023 (PDF)

'You Said, We Did'

We've already begun to implement some of the suggestions:

  • A dedicated, multi-faith quiet space has been made available on the ground floor of the IALS building and is already proving a popular resource.
  • A carrell has been sound-proofed to allow private calls and meetings to be held.
  • Our rules around beverages in the library have been slightly relaxed to allow for coffee (in sealed, reusable cups).

We're also looking to further improve our services'

  • We are investigating making lockers available to readers on the 2nd floor concourse
  • Discussions are in place regarding the café on the ground floor.
  • IALS Library is reviewing its assistive technology and equipment.